I bought an M1 mini to use with my 6big RAID and nobody seems to know anything as to how to fix it. The fact that you cannot access the Extensions directory means that you have not installed any non-apple extensions. The Mac Mini M1 doesn't even see it. Manage arrays, set up email alerts, and measure the health of hard drives. To download and update your drivers, follow the instructions below. Was this content helpful? * Actual data rates may vary depending on operating environment and other factors, such as chosen interface, RAID mode, and disk capacity. Youve stopped watching this thread and will no longer receive emails when theres activity. * These transfer rates were achieved using a 1TB 5400rpm Rugged USB 3.0 Thunderbolt Series via USB 3.0 by Blackmagic Speed Test using a 17 Macbook Pro running OS X 10.7. Lacies customer support is horrible. Had same problem with M1 Mac mini. No. It is a software utility that will find the right driver for you - automatically. I have a thunderbolt 3/USB C port on my Dell computer. At least, that's the case with my big 5 bay LaCie. Get Support Now Simply type the model name and/or number into the search box and click the Search button. Was this content helpful? For more help, visit our Driver Support Page for step-by-step videos on how to install drivers for every file type. To get the latest Windows 11 driver, you may need to go to the LaCie website to find the driver for to your specific Windows version and device model. Genie Backup Manager Pro - User Manual, Installation, Troubleshooting Tips, and Downloads. Yes So this is LaCie Raid Manager 2.9.3.207. Remember my country/region & language selection, Rugged USB3 Thunderbolt Declaration of Conformity, What you need to know about LaCie Setup Assistant (LSA), Compatibility With Mac OS 10.11 - El Capitan, LaCie Desktop Manager - Compatibility with macOS High Sierra, Windows or Macintosh find a TUSB 6250 device, instead of a hard drive, Previously working drive shows up as RAW on a different computer, System Extension Blocked alert during software installation, 1.2 meters (4 feet) in non-operating mode (dropping is not recommended in operating mode), * Computer with a Thunderbolt, USB 3.0, or USB 2.0 port**, * LaCie Rugged USB 3.0 Thunderbolt Series. After you complete your download, move on to Step 2. Speak with a LaCie expert. 6. Before, following the steps below, make certain to review the steps to connect the product to a Windows PC via. If you're having problems with your computer, post on the forums and we'll help you fix it. Supposedly the information was provided to LacIe well ahead of time to prepare, they did not prepare. I noticed some references to old kext. Click again to start watching. You can even backup your drivers before making any changes, and revert back in case there were any problems. the reason I am asking this is if your 5Big (whatever) is performing differently than mine - I have done 2 failed drive swaps over the years and although I have replaced with IronWolf, maybe I have introduced something incompatible or less optimized. I can install the Lacie Raid App but not the KEXT. How could we make this article more helpful? Remember my country/region & language selection, LaCie BIG Products - Drive Compatibility List, The LaCie 6big or 12big RAID Storage drives will not be detected in MacOS Recovery Mode when connected as Thunderbolt 3, LaCie RAID Manager v2 for Mac - Manually Installing Software Updates when LRM's auto-update won't, IMPORTANT: Using Thunderbolt 3 on Windows. Copyright 1996 - 2022 DriverGuide is an iCentric Corporation Company. Apple support was very helpful taking me through two levels of support. I was planning on migrating my Plex server from an i3 Mac mini to an M1 based device, but now I have to reshuffle my setup with another one of my computers due to lack of driver compatibility (and no advertised lack of support). I've been on the phone with Apple support and they are blaming LaCie (which might be justified). DriverGuide uses cookies to make our website easier to use. Yes 2big Dock Thunderbolt 3 System Updater for Mac, 2big Dock Thunderbolt 3 System Updater for Windows, Aluminum enclosure with improved internal heat dissipation, System monitoring and email alerts for failure and warning events, Toolkit is ONLY available for 2big RAID, Not 2big Dock It looks like OS11 is preventing this from running. How could we make this article more helpful? catalogs Download icons for some of your favorite LaCie external hard drives. Remember my country/region & language selection, LaCie 2big Dock Thunderbolt 3 - User Manual, LaCie 2big Dock Thunderbolt 3 - Quick Install Guide, LaCie BIG Products - Drive Compatibility List, LaCie RAID Manager User Manual for 2-bay Devices, LaCie RAID Manager v2 for Mac - Manually Installing Software Updates when LRM's auto-update won't, 2big Dock Thunderbolt 3/d2 Thunderbolt 3 - Not Detected in Windows Using Thunderbolt 3, 2big Dock - The USB-C 3.1 port on the back is not a Hub, LaCie RAID Manager v2 - How to update the firmware of BIG devices, 2big Dock / d2 Thunderbolt 3 - USB 3.1 and Thunderbolt 3 Power Delivery, System Extension Blocked alert during software installation, Features Supported by LaCie External Drives on iPad USB-C. Will my LaCie drive work with iPad USB-C? It seems their current drivers aren't compatible with M1 Mac minis (and I haven't seen a single post/article mentioning this). See your product manual for which Toolkit activities are supported by your drive. When using Thunderbolt 3, the 2big Dock Thunderbolt 3 may not be detected in Windows 10 without this driver. Remember my country/region & language selection. that will bring you down to 10 GBS though still pretty fast. 5 few days ago I received a notice that LaCie had issued an update to the LaCie RAID manger that would work under Big Sur 11.2.3. It appears to me that Big Sur is refusing to allow the driver to be installed, but in either case the 6Big DOES NOT WORK over Thunderbolt 3. After that, you can post your question and our members will help you out. Once you download and run the utility, it will scan for out-of-date or missing drivers: When the scan is complete, the driver update utility will display a results page showing which drivers are missing or out-of-date. Tech Tip: If you are having trouble deciding which is the right driver, try the Driver Update Utility for LaCie. Same problem here. Genie Backup Manager Pro - User Manual, Installation, Troubleshooting Tips, and Downloads. A faster and easier option is to use the Driver Update Utility for LaCie to scan your system for free. Was this content helpful? hkts kardon harman speaker colunas I can get the unit to work over USB 3.1, but not Thunderbolt 3. Yes Any workaround already? All postings and use of the content on this site are subject to the, Additional information about Search by keywords or tags, Apple Developer Forums Participation Agreement. If you are having trouble installing your driver, you should use the Driver Update Utility for LaCie. Each file type has a slighty different installation procedure to follow. Whelp, I learned a lovely lesson about Lacie today. Now I consider returning it Have anyone received any info from Lacie at all? You can update individual drivers, or all of the necessary drivers with one click. Designed for small and medium sized businesses to backup and recover entire systems. It may not display this or other websites correctly. No. They add hundreds of new drivers to our site every day. Intego Backup Manger Pro - User Manual, Installation, Troubleshooting Tips, and Downloads. All rights reserved. It is a software utility that automatically finds, downloads and installs the right driver for your system. This time the install under Big Sur went fine - I had to approve the software's source with Privacy as expected and this time it went okay. Bluedisk, unfortunately my work around only works for older Mac that had a number of OS major upgrades. Nonetheless, the LaCie Techs cannot discern this and the drive currently does do 400+/400+ on the Intel and 55/270 on the M1. Yes On my Intel MacPro (TrashCan 6,1 Thunderbolt 2) I get at least, 400/400 MB/sec by any measure (transfer a really big video file and stopwatch it, Blackmagic, etc) - but on moving the drive to the M1 my speeds are roughly write 55MB/sec; read 270 MB/secthere is some variability but this is the essence of it - not much better than a USB2 drive and on par with a FW 800. If you show the package contents of LaCie RAID Manager in your applications directory and manually run the bash script to install the driver (InstallDriver.sh) in Terminal you'll likely get a message saying it's only x86 compatible. Instructions available here. Their customer driver extensions on MacOS are ultimately as bad as I figured they would be and it seems to have bitten them in the ***. LaCie RAID Manager (provides system monitoring and email alerts for temperature or RAID events). We employ a team from around the world. Computer with a Thunderbolt 2 or Thunderbolt*** port, Latest version of Windows 7, Windows 8 (, Minimum free disk space: 600MB recommended, LaCie RAID Manager (administration console). Did you see anything like that? It's fairly easy to miss and you'll only get it on the first install. Tech Tip: Updating drivers manually requires some computer skills and patience. Windows users must install drivers on their computer in order to use the Thunderbolt connection. We provide expert advice, technical support and troubleshooting articles for Windows 10. Ideal for home Windows users. 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In Windows 11, Windows 10 & Windows 8.1, right-click the Start menu and select Device Manager, In Windows 8, swipe up from the bottom, or right-click anywhere on the desktop and choose "All Apps" -> swipe or scroll right and choose "Control Panel" (under Windows System section) -> Hardware and Sound -> Device Manager, In Windows 7, click Start -> Control Panel -> Hardware and Sound -> Device Manager, In Windows Vista, click Start -> Control Panel -> System and Maintenance -> Device Manager, In Windows XP, click Start -> Control Panel -> Performance and Maintenance -> System -> Hardware tab -> Device Manager button. LaCie support was zero help. The drive was recognized and I could read and write to it. There was effectively no trouble shooting whatsoever. Locate the device and model that is having the issue and double-click on it to open the Properties dialog box. How do I get the disk drives to talk to my computer? When accessing the Lacie Raid Manager, I would get the message that a driver needs to be installed. To install a driver in Windows, you will need to use a built-in utility called Device Manager. Start by selecting the correct category from our list of LaCie Device Drivers by Category above. Does anyone have a workaround for this? Was this content helpful? People seem to think that its 32. You can safely update all of your drivers in just a few clicks. This site contains user submitted content, comments and opinions and is for informational purposes only. Back up personal data and retrieve it easily. sorry I'm not sure why my last line was in a headline form, I can't seem to change it. However, it's performance is seriously impacted. -_-. lacie d2 connected power getting connect supply LaCie Rugged Thunderbolt USB-CUser Manual, USB 3.1 (USB-C)toUSB 3.0/2.0 (Type A) cable, Safely Remove Rugged Thunderbolt USB-C From Your Computer, Connect LaCie Rugged Thunderbolt USB-C to your PC using the Thunderbolt cable (see. Click again to stop watching or visit your profile/homepage to manage your watched threads. Get the most out of your storage solution with easy-to-use tools such as Mirror, Sync Plus, Seagate Secure, and RGB and Status LED Management. flags six magic mountain rides I have 3 Apple TB 2<-->3 dongles I have 2M and half-metre cables from different manufacturers - I counter-swapped, and all these work fine on the TrashCan - and when connected on the clearest/simplest path on the M1 Mac - much less performance. How could we make this article more helpful? Today, April 8th, I set aside the afternoon to download and install the RAID driver and physically move my 5BIG from my Intel Mac Pro 6,1 (2013) Thunderbolt-2 to my Mac Mini M1 (16GB ram/2TB storage). I'm having the exact same issue with a new 6Big. Youre now watching this thread and will receive emails when theres activity. Tech Tip: Driver downloads and updates come in a variety of file formats with different file extensions. Depending on the drives I would just pick up a USB 3.1 Gen 2 Hub Or a Docking station. Was this content helpful? For example, you may have downloaded an EXE, INF, ZIP, or SYS file. All company names/logos are properties of their owners. Speak with a LaCie expert. No. Enter your serial number to find firmware downloads for your drive. 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